Category: ITnews

How AI can transform customer experiences and improve efficiencies in insurance
11
Oct
2024

How AI can transform customer experiences and improve efficiencies in insurance – Partner Content

The sales and distribution networks of Australia’s insurance companies are experiencing a range of challenges. These include improving agent productivity,…

Gov agencies must allow investigator access to IT systems under robodebt bill
10
Oct
2024

Gov agencies must allow investigator access to IT systems under robodebt bill – Security – Software

Government agencies could be compelled to allow independent investigators access to their IT systems and devices under a bill designed…

EU delays new biometric travel checks
10
Oct
2024

EU delays new biometric travel checks – Security

The European Union has delayed the introduction of a new biometric entry-check system for non-EU citizens, which was due to…

10
Oct
2024

Case Study: Barbeques Galore enhances in-store and online channels – Emerging Tech

Barbeques Galore has undergone a wide-reaching transformation, including building out its omnichannel capability to enhance in-store and online customer experience….

Laing O’Rourke rebuilds training portal with SAP low-code tool
10
Oct
2024

Laing O’Rourke rebuilds training portal with SAP low-code tool – HR

Construction firm Laing O’Rourke has restructured its internal training resources, setting up a single central platform that is used by…

Adopting AI: How best practice can save headaches (and money)
10
Oct
2024

Adopting AI: How best practice can save headaches (and money) – Partner Content

As you read this, your and your team have no doubt used ChatGPT to draft an email or Microsoft CoPilot…

US plan to break up Google's search dominance threatens profit engine, AI growth
10
Oct
2024

US plan to break up Google’s search dominance threatens profit engine, AI growth – Software

The US Department of Justice’s (DOJ’s) proposed remedies to break up Google’s search dominance could weaken its main profit engine…

Leaptel signs $4.5m backhaul deal with Superloop
09
Oct
2024

Leaptel signs $4.5m backhaul deal with Superloop – Telco/ISP

Leaptel has struck a three-year, $4.5 million agreement with Superloop that will improve backhaul redundancy and reach nationally. The fast-growing…

NSW renews IBM whole-of-gov deal for three more years
09
Oct
2024

NSW renews IBM whole-of-gov deal for three more years – Cloud – Hardware – Security – Software

NSW has renewed its whole-of-government agreement with IBM for another three years, adding “enhanced cyber security and privacy terms”. The…

Marriott and Starwood Hotels & Resorts will boost infosec globally
09
Oct
2024

Marriott and Starwood Hotels & Resorts will boost infosec globally – Security

The US Federal Trade Commission will require Marriott International and its subsidiary Starwood Hotels & Resorts Worldwide to put in…

Gov's NBN sale block bill opens door to affordability, exec pay questions
09
Oct
2024

Gov’s NBN sale block bill opens door to affordability, exec pay questions – Telco/ISP

A bid by the government to shut the door on a future sale of NBN Co could lead to a…

Gov brings cyber security bill before parliament
09
Oct
2024

Gov brings cyber security bill before parliament – Security

Businesses that have paid ransomware hackers may be forced to report it to the government under proposed cyber security laws…