Delays continue at European airports following cyberattack

Delays continue at European airports following cyberattack

Fallout from a cyberattack that affected check-in systems at several European airports extended into a second full day on Sunday, as passengers faced dozens of cancelled and delayed flights and airport teams scrambled to limit the damage to travel plans.

Starting late on Friday, major airports in Brussels, London and Berlin were hit by disruptions to electronic systems that snarled up check-in and sent airline staffers trying options like handwriting boarding passes or using backup laptops. Many other European airports were unaffected.

It was not immediately clear who might be behind the cyberattack, but experts said it could turn out to be hackers, criminal organisations or state actors.

The cyberattack affected the software of Collins Aerospace, whose systems help passengers check in, print boarding passes and bag tags, and dispatch their luggage. The US-based company on Saturday cited a “cyber-related disruption” to its software at “select” airports in Europe.

While departure boards for London’s Heathrow and Berlin’s Brandenburg airports were showing signs of smoother arrivals and departures on Sunday, Brussels Airport was still facing considerable issues.

Ihsane Chioua Lekhli, a spokesperson for Brussels Airport, said 45 outbound and 30 inbound flights were cancelled on Sunday, more than double the number a day earlier: 25 departures and 13 arrivals cancelled.

Passengers queue in line at Brussels Airport where dozens of flights were cancelled on Sunday. Photo: EPA

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Security researcher and threat analyst with expertise in malware analysis and incident response.