An Australian disability service provider has issued a public warning after discovering that scammers are fraudulently using its name and logo to target unsuspecting jobseekers through fake online employment offers.
Landmark Community Services, a registered NDIS provider based in Melbourne’s inner west, has alerted the public to a growing identity theft scam in which criminals impersonate the organisation to solicit sensitive personal documents, including passports and driver’s licences.
Over the past several weeks, fraudulent operators have contacted jobseekers through major online job platforms, sending emails branded with the Landmark logo and, in some cases, posting entirely fabricated job advertisements. Victims are then instructed to provide identification under the guise of pre-employment verification, exposing them to serious risks of identity theft and financial fraud.
In a statement, Landmark Community Services stressed that the organisation has no connection to these communications and does not request personal or sensitive information before a verified interview or onboarding process.
“It’s deeply upsetting that criminals are exploiting the trust of both jobseekers and our community by misusing our name,” said Hattem Serewa, Director of Landmark Community Services. “At Landmark, we’re proud to support both Arabic-speaking and broader Australian communities through care, trust, and empowerment. We want to ensure everyone stays safe and protected from scams like this.”
Landmark Community Services, a long-standing NDIS provider, has been supporting participants and families to live more independent and fulfilling lives through disability and community care programs. The organisation is now working with authorities to mitigate the effects of this scam and protect members of the public from further harm.
Members of the public are urged to remain cautious and take the following steps:
- Avoid sharing personal identification or documents in response to unsolicited messages or online offers.
- Verify any communication directly via Landmark’s official channels
- Report any scam activity to Scamwatch.gov.au and, if personal data has been compromised, contact IDCARE, Australia’s national identity and cyber support service.
Landmark also reminds jobseekers to protect their privacy by limiting the amount of personal contact information displayed on online job profiles.
“Our goal has always been to help vulnerable people feel safe and supported,” Mr. Serewa said. “We’ll continue doing that — in our services, in our community, and by helping people stay protected online. We urge everyone to stay cautious, verify before you trust, and share this warning so others don’t fall victim.”