The Government of India’s Department of Pension & Pensioners’ Welfare (DoPPW) has launched the Digital Life Certificate (DLC) Campaign 4.0, a national drive to make pension services more accessible and efficient for millions of retired central government employees. The Digital Life Certificate 4.0 initiative aims to simplify how pensioners verify their annual life certificates — an essential process to continue receiving pension benefits.
Through Face Authentication Technology, biometric devices, mobile applications, and doorstep services, pensioners can now complete the process without visiting a government office or bank.
Simplifying Pension Submissions Through Digital Life Certificate 4.0
The Digital Life Certificate 4.0, also known as Jeevan Pramaan, is a key part of India’s digital governance efforts. It allows pensioners to verify their identity remotely, reducing the need for in-person visits and paperwork. This move is especially beneficial for elderly citizens and those living in distant locations, including Indian pensioners residing overseas.
The Department of Pension & Pensioners’ Welfare continues to expand its reach through the DLC 4.0 campaign, running from November 1 to November 30, 2025, to ensure that every pensioner can submit their life certificate easily and securely through digital means.
Strengthening Cybersecurity Awareness
With the growing adoption of online systems, the department has also issued an important cybersecurity advisory to protect pensioners from fraud, identity theft, and misuse of personal information. The India pensioners cybersecurity advisory emphasizes that while digital services improve convenience, cybersecurity awareness is crucial to ensure safe transactions.
Below are the key precautions the department has advised all pensioners to follow:
- Use Only Authorized Platforms
Pensioners should submit their Digital Life Certificate 4.0 only through verified government channels such as:
The government has cautioned against using unverified apps or agents claiming to assist with certificate submissions.
- Safeguard Personal Information
Pensioners are advised not to share their Aadhaar number, OTPs, bank details, Pension Payment Order (PPO) number, or mobile number with anyone other than authorized officials. Sharing such details can lead to financial or identity-related fraud.
- Beware of Fake Calls and Messages
The government clarified that no official agency will ever ask for a pensioner’s password, bank PIN, or OTP over the phone or email. Pensioners are encouraged to double-check any communication claiming to be from a government source.
- Keep Devices and Internet Secure
It is important to update mobile phones and computers with the latest software and antivirus protection. Pensioners should also use secure Wi-Fi or mobile networks while submitting their life certificates online.
- Report Suspicious Activity
If pensioners suspect any misuse or fraudulent activity, they should immediately report it to their respective banks or file a complaint on India’s official Cyber Crime Portal at https://cybercrime.gov.in.
Building a Safer Digital Ecosystem
By combining convenience with cybersecurity, the Indian government is ensuring that digital initiatives like DLC 4.0 are both user-friendly and secure. The campaign represents a broader national effort to promote digital inclusion, enabling senior citizens to access government services with confidence.
For pensioners—particularly those who may be less familiar with online systems—this advisory serves as an essential guide to safe digital practices. It reminds users that while technology makes life easier, vigilance remains the best defense against cyber threats.
The Department of Pension & Pensioners’ Welfare’s advisory, issued with the approval of the competent authority, underscores India’s growing focus on building a secure and trusted digital future for its citizens.
As the DLC 4.0 campaign continues through November 30, 2025, pensioners in India and abroad are encouraged to make use of these digital options—safely, confidently, and with full awareness of the cybersecurity measures that protect them.