On Wednesday, June 26, 2024, TeamViewer, a leading provider of remote access software, announced that attackers had compromised its internal corporate IT environment.
The company’s security team detected an “irregularity” in their internal systems, prompting an immediate response. TeamViewer activated its incident response procedures and brought in external cybersecurity experts to investigate and implement remediation measures.
In a statement, TeamViewer emphasized that its corporate IT environment is “completely independent” from its product environment. The company stated there is no evidence that the breach affected customer data or the TeamViewer product itself. However, investigations are still ongoing.
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“Security is of utmost importance to us; it is deeply rooted in our DNA,” TeamViewer said. Therefore, we value transparent communication and will continuously update the status of our investigations as new information becomes available.”
While TeamViewer has not provided details on the nature of the attack, according to a security researcher, NCC Group, a cybersecurity firm, issued an alert to its customers about a “significant compromise of the TeamViewer remote access and support platform by an APT group.”
APT stands for Advanced Persistent Threat, typically referring to sophisticated, state-sponsored hacking groups.
NCC Group circulated the alert citing the “widespread usage” of TeamViewer, though the firm did not disclose its sources and said it is still investigating the incident.
Millions of users worldwide use TeamViewer for remote access and support. The company says its primary focus remains ensuring the integrity of its systems as it continues to investigate the full scope of the breach.
This incident highlights the ongoing cybersecurity challenges faced by major technology providers. Users of TeamViewer are advised to monitor for any updates from the company regarding potential impacts or required actions.