The U.S. Cybersecurity and Infrastructure Security Agency (CISA) has added a newly disclosed vulnerability CVE‑2025‑40551 affecting SolarWinds Web Help Desk (WHD) to its Known Exploited Vulnerabilities (KEV) catalog.
The flaw is rated critical because it enables remote code execution (RCE) and can be exploited without authentication.
According to CISA, the issue stems from a deserialization of untrusted data weakness (CWE‑502), which allows attackers to send crafted objects that the software improperly processes, leading to arbitrary code execution on the affected server.
Successful exploitation would give threat actors complete control of the host system, enabling lateral movement, data theft, or deployment of secondary payloads.
While no active ransomware campaigns have been formally linked to this CVE, CISA warns that such weaknesses often become prime targets shortly after public disclosure.
The agency has emphasized the urgency of remediation, instructing federal agencies to apply SolarWinds’ security updates or implement vendor‑recommended mitigations by February 6, 2026.
If patching is not feasible, CISA advises disabling or discontinuing vulnerable instances to prevent potential compromise.
SolarWinds Web Help Desk is a widely used IT service management platform in enterprise environments.
Because of its backend integration with databases and directory services, an exploited WHD installation could serve as an ideal entry point for attackers seeking to escalate privileges or establish persistence within corporate networks.
This vulnerability highlights ongoing risks associated with insecure deserialization, a recurring issue across multiple enterprise software products.
Security teams are urged to monitor for anomalous WHD activity, restrict network exposure, and follow CISA’s Binding Operational Directive 22‑01 for patch management and vulnerability tracking.
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