Hawaiian Airlines Targeted in Cyberattack, Systems Compromised
Hawaiian Airlines is responding to a significant cybersecurity incident that has disrupted parts of its information technology infrastructure, the company confirmed Thursday.
While the full extent and nature of the attack remain undisclosed, the airline emphasized that flight operations continue safely and on schedule, and that the safety and security of guests and employees remain its top priority.
The airline, which is owned by Alaska Air Group, reported early Thursday morning that a “cybersecurity event” had affected some of its IT systems.
In a statement, Hawaiian Airlines said, “We have taken steps to safeguard our operations, and our flights are operating safely and as scheduled. Upon learning of this incident, we engaged the appropriate authorities and experts to assist in our investigation and remediation efforts. We are currently working toward an orderly restoration and will provide updates as more information is available”.
The company did not specify which systems were compromised or whether any customer data was at risk.
The phrase “cybersecurity event” is frequently used in the context of ransomware attacks, where hackers may lock critical systems and demand payment to restore access.
However, as of Friday, no group has claimed responsibility, and the airline has not confirmed whether ransomware was involved.
Despite the disruption, Hawaiian Airlines’ website and mobile app appeared to be functioning normally Thursday evening.
The airline reassured travelers that all flights are running as scheduled, and no delays or cancellations have been attributed to the cyberattack.
The Federal Aviation Administration (FAA) confirmed it is in contact with Hawaiian Airlines and is closely monitoring the situation. “There has been no impact on safety, and the airline continues to operate safely,” the FAA said in a statement.
Hawaiian Airlines has engaged federal authorities and external cybersecurity experts to assist in investigating the breach and restoring affected systems.
The company pledged to provide further updates as its investigation continues and more information becomes available.
This incident comes just a week after a similar cyberattack targeted WestJet, Canada’s second-largest airline, causing disruptions to its website and mobile app.
The recent spate of attacks highlights the growing threat of cybercrime in the aviation sector, where airlines depend on complex IT systems for reservations, flight operations, and maintenance.
As the investigation unfolds, Hawaiian Airlines reiterated its commitment to transparency and passenger safety, stating, “Our highest priority is the safety and security of our guests and employees. We will share updates as available”.
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