Microsoft Explains How Security Copilot in Intune and Entra Supports Security and IT Teams

Microsoft has detailed how its Security Copilot, an AI-powered tool, is transforming security and IT operations by embedding generative AI directly into daily workflows, aligning with Zero Trust principles to enable faster threat response and decision-making.

Launched last year, Security Copilot simplifies operations for security and IT teams, reducing friction in tools like Microsoft Intune and Microsoft Entra.

According to Microsoft, organizations adopting the tool have experienced a 54% reduction in time to resolve device policy conflicts and a 22.8% decrease in alerts per incident within three months, allowing teams to shift focus from routine tasks to strategic initiatives.

This integration leverages natural language processing for querying and acting on data, fostering proactive remediation at machine speed while adhering to Zero Trust models that ensure continuous verification across devices, identities, and applications.

The general availability of Security Copilot in Intune and Entra marks a pivotal advancement, building on preview phases to provide scalable, AI-assisted guidance grounded in Microsoft Graph data, which unifies insights from endpoints, identities, and access controls.

Reimagining Endpoint Management in Intune

In Microsoft Intune, Security Copilot introduces a dedicated data exploration page within the admin center, enabling IT administrators to query endpoint management data using natural language prompts and execute actions without context switching.

This capability spans domains such as device compliance, application protection, security policies, user management, and endpoint privilege management, facilitating tasks like identifying non-compliant devices or resolving policy conflicts through deep integration with Intune’s core functionalities.

For instance, admins can input queries like “Show me devices not on the latest Windows and Office versions” or analyze Endpoint Privilege Management rule conflicts, drawing on Kusto Query Language (KQL) support for advanced analytics via multiple device queries (MDQ).

The tool also extends to Windows 365 Cloud PCs, offering consistent visibility across physical and virtual endpoints, with upcoming features including AI-driven insights into connectivity quality, licensing optimization, and performance tied to compute resources.

Additionally, integrations with Intune Suite solutions, such as app risk assessments for elevation requests and unified controls in the Surface Management Portal, enhance security posture by providing contextual chat-based assistance, ultimately optimizing IT workflows for troubleshooting, patch management, and custom reporting in hybrid environments.

Enhancing Identity Security in Entra

Microsoft Entra benefits from Security Copilot’s general availability through AI-assisted reasoning and real-time insights into identity and access management, addressing the challenges of evolving environments with over 600 million daily identity-based attacks.

Enhancements improve performance, scalability, and accuracy, allowing admins to handle complex scenarios like investigating user sign-ins, managing access reviews, optimizing license usage, and analyzing role assignments via natural language queries such as “Which enterprise applications have expiring credentials?”

Grounded in Microsoft Graph, these capabilities enable proactive governance of Conditional Access policies and entitlements, reducing manual investigation times.

According to the Report, A key milestone is the general availability of the Conditional Access Optimization Agent, an autonomous AI agent that scans for policy gaps, overlaps, and outdated assignments, delivering one-click remediations with explainable decisions, visual activity maps, and adaptability to custom rules via natural-language feedback.

This agent ensures continuous protection by detecting uncovered users or apps, while full auditability in logs supports compliance.

As part of Microsoft’s AI-first security platform announced at Microsoft Secure 2025, these agents integrate with partner solutions to automate high-value tasks, reinforcing Entra’s role in comprehensive identity and network access solutions.

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