After graduating from university, Vispi Palsetia worked as an outsourcing agent. As the CIO of Teleperformance, he oversees a portfolio that includes the company’s operations in India and the Middle East.
For over two decades, Palsetia has been a part of the BPO industry. He has seen the sector grow. For Palsetia, the ability to provide a work-from-home environment during the pandemic was the high point in his career.
In this brief interaction with The Cyber Express, Vispi Palsetia talks about how Teleperformance ensures the confidentiality and integrity of data in transit and at rest.
He also sheds light on collaborative efforts within government and private parties and how ChatGPT is changing the dynamics of the cyber world.