Substack Discloses Breach Exposing Its User Details After Four-Month Delay


Data accessed in October 2025 went undetected until February, affecting subscribers across the newsletter platform with no evidence of misuse yet identified.

Substack disclosed a security breach that exposed user email addresses, phone numbers and internal metadata to unauthorized third parties, revealing the incident occurred four months before the company detected the compromise. CEO Chris Best notified users Tuesday that attackers accessed the data in October 2025, though Substack only identified evidence of the breach on February 3.

“I’m incredibly sorry this happened. We take our responsibility to protect your data and your privacy seriously, and we came up short here,” Best wrote in the notification sent to affected users.

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The breach allowed an unauthorized third party to access limited user data without permission through a vulnerability in Substack’s systems. The company confirmed that credit card numbers, passwords and financial information were not accessed during the incident, limiting exposure to contact information and unspecified internal metadata.

Substack’s Breach Detection Delay a Concern

The four-month detection gap raises questions about Substack’s security monitoring capabilities and incident response procedures. Modern security frameworks typically emphasize rapid threat detection, with leading organizations aiming to identify breaches within days or hours rather than months. The extended dwell time—the period attackers maintained access before detection—gave threat actors ample opportunity to exfiltrate data undetected.

Substack claims it has fixed the vulnerability that enabled the breach but provided no technical details about the nature of the flaw or how attackers exploited it. The company stated it is conducting a full investigation and taking steps to improve systems and processes to prevent future incidents.

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Best urged users to exercise caution with emails or text messages they receive, warning that exposed contact information could enable phishing attacks or social engineering campaigns. While Substack claims no evidence of data misuse exists, the four-month gap between compromise and detection means attackers had significant time to leverage stolen information.

The notification’s vague language about “other internal metadata” leaves users uncertain about the full scope of exposed information. Internal metadata could include account creation dates, IP addresses, subscription lists, payment history or other details that, when combined with email addresses and phone numbers, create comprehensive user profiles valuable to attackers.

Substack Breach Impact

Newsletter platforms like Substack represent attractive targets for threat actors because they aggregate contact information for engaged audiences across diverse topics. Compromised email lists enable targeted phishing campaigns, while phone numbers facilitate smishing attacks—phishing via text message—that many users find less suspicious than email-based attempts.

The breach affects Substack’s reputation as the platform competes for writers and subscribers against established players and emerging alternatives. Trust forms the foundation of newsletter platforms, where creators depend on reliable infrastructure to maintain relationships with paying subscribers.

Substack has not disclosed how many users were affected, whether the company will offer identity protection services, or if it has notified law enforcement about the breach. The company also has not confirmed whether it will face regulatory scrutiny under data protection laws in jurisdictions where affected users reside.

Users should remain vigilant for suspicious communications, enable two-factor authentication where available, and monitor accounts for unauthorized activity following the disclosure.

Also read: EU Data Breach Notifications Surge as GDPR Changes Loom



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