Westpac pilots AI to analyse inbound call content
Westpac is piloting AI to help its scam and fraud support team process and analyse the information a customer is telling the bank about a…
Category: ITnews
BHP sets up AI hub in Singapore
BHP will establish an ‘Industry AI Hub’ in Singapore this month to explore applications across the miner’s core operations. The company said in a statement…
Salesforce to buy Informatica for US$8 billion
Salesforce will buy Informatica for about $8 billion ($12.4 billion), betting on the data management platform to sharpen its competitive edge in the booming artificial…
Cricket Australia to deploy SD-WAN, Teams Calling
Cricket Australia is set to deploy an SD-WAN backed by Aussie Broadband fibre, connecting all its offices and sites nationwide. The national domestic cricket governing…
Telstra to move away from ‘best effort’ connectivity, let users tweak attributes
Telstra will use the next five years to move away from offering ‘best effort’ connectivity services, instead tailoring services to customer needs and pricing them…
Telstra InfraCo trials AI to reduce reactive truck rolls for power issues
Telstra Infraco has revealed an AI project that is helping the telco reduce reactive truck rolls to deal with power issues, saving “thousands of dollars”…
Services Australia refines public data to guide external AI use
Services Australia is wary of how external AI tools are consuming and referencing its information, with targeted adjustments being made to information management and presentation.…
Defence trials AI radiocomms deception technology
The Australian Army is trialling technology that generates fake radio communications in order to mislead adversaries and protect frontline personnel. Known as TrapRadio, the system…
Build Your Fortress, Defend Your Kingdom: 8-Steps to an Effective Cyber Threat Intelligence Program
While cybersecurity is top of mind for most technology and business leaders across the Asia Pacific and Japan (APJ) region, there often is confusion between…
Elders to run final transformation waves in parallel
Elders will run the final two “waves” of a multi-year transformation strategy in parallel, culminating in the switch-off of a SAP enterprise resource planning system…
Westpac hires CBA’s data chief to lead AI, data and digital
Westpac has made a major coup by landing the services of CBA’s chief data and analytics officer Andrew McMullan from September. Andrew McMullan (Image credit:…
Telstra addresses external antenna claims by Vodafone
Telstra says a “deep review” of its mobile network coverage claims has found they’re supportable, and not based on data only collected using an external…