Veterans’ Affairs tests using AI to tackle 82,645 unprocessed claims
The Department of Veterans’ Affairs (DVA) is preparing to pilot artificial intelligence to help manage a growing caseload of 82,645 ex-service personnel seeking financial support.…
Category: ITnews
Russia’s FSB conducts ISP-level cyber espionage, Microsoft says
One of the Russian government’s premier cyber espionage units is deploying malware against embassies and diplomatic organizations in Moscow by leveraging local internet service providers,…
David Jones seeks ‘360-degree’ customer view from unified data
David Jones is looking to enhance its marketing efforts through a new data strategy centred around building a comprehensive and unified view of each customer.…
ADHA puts My Health Record, API Gateway support out to tender
The Australian Digital Health Agency is consolidating My Health Record and the API Gateway into a single application support and maintenance contract as it plans…
“Scattered Spider” evolves with new ransomware and social engineering tactics
The loosely connected network of threat actors behind several high profile hacks known as Scattered Spider has added new ransomware and improved social engineering techniques…
Optus brings GenAI into frontline ops
Optus will begin using a generative AI-powered virtual agent, co-developed with Google Cloud, to interpret and support contact centre staff interactions with customers. Named Expert…
Australia adds YouTube to social media ban for children
Australia will include YouTube in its world-first ban on social media for teenagers, reversing an earlier decision to exempt the video-sharing platform. The country’s internet…
Palo Alto Networks in talks to buy CyberArk
Palo Alto Networks is in talks to acquire CyberArk Software in a deal that could value the Israeli cyber security firm at more than US$20…
Gov to encourage vuln research, puts insurers and NFPs on notice
The federal government will knuckle down on its cyber security strategy, with browser-level threat blocking, vulnerability research, a potential intervention on cyber insurance, and a…
Union calls for ‘mandatory’ employee consultations on AI programs
The Australian Council of Trade Unions has called for organisations to conduct “mandatory” consultations before introducing new artificial intelligence technologies into the workplace. Measures proposed…
US spy satellite agency says law enforcement probing ‘incident’
The US spy satellite agency said authorities are investigating an unspecified incident affecting a website serving prospective intelligence community contractors. The National Reconnaissance Office said in a…
Hackers claim massive cyberattack on Russia’s Aeroflot
Russian airline Aeroflot was forced to cancel more than 50 round-trip flights, disrupting travel across the world’s biggest country, as two pro-Ukraine hacking groups claimed…