Category: ITnews
Developing a successful contact centre, that customers actually like to use, is something of a black art. It’s important because…
The US Cybersecurity and Infrastructure Security Agency said Russian government-backed hackers have used their access to Microsoft’s email system to…
Apple has warned its users in India and 91 other countries that they were possible victims of a “mercenary spyware…
ANZ is exploring ways to use generative AI to answer customers’ questions faster, in preparation for changes it sees in…
Westpac is in talks with Amazon to use its forthcoming Project Kuiper satellite system to make banking services more accessible,…
About 3000 Telstra customers with OptiComm-based broadband services have had some personal information leaked as part of a data file…
Cyber Security NSW is planning industry roundtables which it hopes will bolster security in the local government sector. NSW Chief…
Cyber crime is not as fluid or mobile as believed, with international research identifying six hotspots that host the most…
TPG Telecom has embarked on a program of work to uplift its data estate and governance in preparation for anticipated…
Deutsche Telekom, Orange, Airbus and 15 other EU companies have criticised a proposal that would allow Amazon, Alphabet’s Google and…
US electric utilities predict a tidal wave of new demand from data centres powering technology like generative AI, with some…
The Rust programming language has a standard library on Windows that gives attackers a way to execute shell commands. Rated…