Newcastle Greater Mutual Group has tapped former Bendigo and Adelaide Bank chief information officer Andrew Cresp as its new CIO.
Andrew Cresp, NGM Group
Cresp joins NGM Group, a formation of Greater Bank and Newcastle Permanent Building Society, after four-and-a-half years with Bendigo and Adelaide Bank.
He left the company last August, with Nathalie Moss stepping into his role on an acting basis.
Announcing his appointment on LinkedIn, NGM Group said Cresp “brings a strong track record of driving innovation and transformation in financial services.”
“His expertise and strong focus on technology as a tool to drive business outcomes makes him a fitting addition to the group as we continue to enhance our digital capabilities to drive increasing customer value.”
Following its merger in March 2023, NGM Group took a number of steps to refine its IT strategy and team structure, which saw several departures and appointments, including Newcastle Permanent’s chief technology officer Jodi Stapleton.
Meanwhile, Newcastle Permanent’s chief customer and product officer James Cudmore was elevated to the role of chief customer and digital innovation officer.
In its 2023 annual report [pdf], the bank also noted plans to integrate its IT systems and “to invest significantly in technology”.
In August last year, the group unveiled a new virtual customer service portal and revealed its cloud uplift priorities.