Going digital to turn contact centres into customer experience centres – Partner Content
Developing a successful contact centre, that customers actually like to use, is something of a black art. It’s important because...
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How to automate up to 90% of IT offboarding tasks
Employee offboarding isn’t anybody’s favorite task—but it’s a critical IT process that needs to be executed diligently and efficiently. According...
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Cypago Unveils New Automation Support for AI Security and Governance
Cyber GRC software provider Cypago has launched a new automation solution for AI governance, risk management, and compliance. This includes...
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Hackers targeted employee in failed deepfake CEO call
LastPass revealed this week that threat actors targeted one of its employees in a voice phishing attack, using deepfake audio...
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OpenTable is adding your first name to previously anonymous reviews
Restaurant reservation platform OpenTable says that all reviews on the platform will no longer be fully anonymous starting May 22nd...
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Best Paid and Free OSINT Tools for 2024
Open Source Intelligence tools (or OSINT tools) are software applications or platforms used to collect, analyze, and interpret publicly available...
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US cyber agency says Russian hackers used Microsoft access to steal government emails – Security
The US Cybersecurity and Infrastructure Security Agency said Russian government-backed hackers have used their access to Microsoft’s email system to...
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CISA adds D-Link multiple NAS devices bugs to its Known Exploited Vulnerabilities catalog
CISA adds D-Link multiple NAS devices bugs to its Known Exploited Vulnerabilities catalog Pierluigi Paganini April 11, 2024 U.S. Cybersecurity...
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CISA makes its “Malware Next-Gen” analysis system publicly available
The U.S. Cybersecurity and Infrastructure Security Agency (CISA) has released a new version of “Malware Next-Gen,” now allowing the public...
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Apple drops term ‘state-sponsored’ attacks from its threat notification policy – Security
Apple has warned its users in India and 91 other countries that they were possible victims of a “mercenary spyware...
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Mercenary spyware attacks target iPhone users in 92 countries
Apple has been notifying iPhone users in 92 countries about a “mercenary spyware attack” attempting to remotely compromise their device. In...
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Why CISA is Warning CISOs About a Breach at Sisense – Krebs on Security
The U.S. Cybersecurity and Infrastructure Security Agency (CISA) said today it is investigating a breach at business intelligence company Sisense,...
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