Cloud storage provider Box is down in a ‘critical’ outage, preventing customers from accessing their files.
The outage started at approximately 9 AM ET, with the company stating that it is a critical outage impacting logins, uploads, downloads, and API calls.
“Our team is continuing to investigate and have confirmed this issue is impacting all Box Services,” reads a message on the Box status page.
“Users attempting to use Box may see errors, timeouts, but for the most part services will be completely inaccessible. We will provide additional information as it becomes available.”
When attempting to log in or access the service, users are met with an HTTP error 503, stating, “This page isn’t working. account.box.com is currently unable to handle this request.”
Source: BleepingComputer
BleepingComputer contacted Box to learn more about the outage, but a reply was not immediately available.
This is a developing story.