Benchmark Chapter: Insurance – Benchmark Finance Report
Ensuring staff alignment With so much happening at once, Gupta says HBF was at pains to ensure its transformation activities remained aligned with its end…
Category: ITnews
Virgin Australia to bring conversational AI into contact centres – Emerging Tech
Virgin Australia is set to use conversational AI to create more self-service options for both Velocity members and guests that engage its contact centres. The…
PsiQuantum says it is making millions of quantum computing chips – Hardware
PsiQuantum – a US startup that Australia has invested in – claims to have cracked one of the crucial challenges in quantum computing: a method…
Defence pushes back data platform’s ‘minimum viable capability’ delivery – Software
Defence is now expecting its OneDefence Data platform to be operating as a “minimum viable capability” in late March or early April, having previously aimed…
Rethinking SaaS solutions: a wake-up call for schools – Partner Content – Promoted Content
For schools that have relied on productivity SaaS solutions for years, it’s a pivotal moment to reassess long-term needs and explore alternatives that offer greater…
DTA buys time for gov agencies to migrate off older SAP instances – Cloud – Software
Federal government agencies with complex SAP ECC enterprise resource planning environments now have until the end of 2030 to migrate off them. Digital Transformation Agency…
Google loses fight on Android Auto access – Software
Google’s refusal to let an Enel e-mobility app access its Android Auto platform can be considered an abuse of its market power, Europe’s top court…
Microsoft invests in Veeam Software – Software
Microsoft has made an undisclosed equity investment in Veeam Software as part of an expanded partnership to build artificial intelligence products. Veeam’s software is designed…
Defence IT modernisation has tech talent “knocking at the doors” – Cloud – Hardware – Security – Software
Defence’s mammoth IT modernisation program is having a positive effect on recruitment as the department continues with efforts to cut reliance on contractors. Peter Alexander,…
Optus using AI “ecosystem” to drive down MTTR on B2B incidents – Software – Telco/ISP
Optus says an “ecosystem” of AI and related technologies has driven operational improvements in its managed services business including a “60-to-75 percent” reduction in mean…
Finance kicks off two-year uplift of troubled parliament expenses system – Finance – Software
A troubled re-platforming of the expenses system used by parliamentarians and their staff is undergoing two years of functional and UI changes to bring it…
Apple plans US$500 billion investment, 20,000 research jobs – Software
Apple will spend US$500 billion in North American investments in the next four years that will include a giant factory in Texas for artificial intelligence…