HBF’s new CRM shaves 35 minutes off member interactions – Cloud – Software
Health insurer HBF’s mammoth IT transformation is paying off for its frontline customer service, as it cuts handling times for queries or policy changes by…
Category: ITnews
Resilience through AI: NVIDIA GTC 2025 to tackle the big issues facing us – Partner Content
There is a lot that AI can do to help us tackle climate and sustainability challenges. From predicting the extreme weather events that are expected…
Cushman & Wakefield cuts time to create property marketing – Marketing – HR
Commercial real estate Cushman & Wakefield has boosted efficiency by automating property marketing brochure creation, leading to greater client and staff satisfaction. In partnership with…
NSW gov brings on new management for core tech platforms – Cloud – Software
The NSW government is seeking a director for its core digital platforms amid an apparent restructure. The Department of Customer Service (DCS) is looking to…
Servers used in Singapore fraud case may contain Nvidia chips, minister says – Hardware
Servers used in a fraud case that Singapore announced last week were supplied by US firms and may have contained Nvidia’s advanced chips, a government…
ARPANSA under new tech leadership – Hardware – Security – Software
Australia’s radiation authority has appointed a new chief information officer following the departure of Kathryn Green after eight years. ARPANSA LinkedIn The Australian Radiation Protection…
A blueprint for data protection in an increasingly challenging cyber landscape – Partner Content
Organisations need to rethink their approach to cybersecurity, and Thomas Peer Solutions is at the forefront of this transformation. Two core truths define today’s security…
Coles credits supply chain tech for handling seasonal surge – Hardware – Software
Coles Group has leaned on its new automated distribution centres to manage a significant sales uptick during last year’s seasonal rushes. The grocery retailer operates…
TPG targets ‘lean architecture’ with single IT stack by 2026 – Telco/ISP – Software
TPG Telecom is on track to streamline its operations onto a single technology stack by FY26 as part of its ongoing IT modernisation efforts. Iñaki…
Endeavour Energy to build a cyber defence and response centre – Security
Endeavour Energy is set to build a cyber defence and response centre to continuously detect and remediate sophisticated attacks against its electricity and IT infrastructure,…
Microsoft to retire Skype in May – Software
Skype will ring for the last time on May 5 as owner Microsoft retires the two-decade-old internet calling service that redefined how people connect across…
FBI says North Korea was responsible for US$1.5 billion ByBit hack – Security
The Federal Bureau of Investigation said that North Korea was responsible for the theft of approximately US$1.5 billion ($2.4 billion) in virtual assets from cryptocurrency…