Yum’s Taco Bell shows off AI tool for fast food managers – Software
Executives at Yum! Brands and Taco Bell this week showcased their “Byte by Yum” artificial intelligence-powered tools for restaurant managers, disclosing at an investor event…
Category: ITnews
CBA technology teams facing cuts – Financial Services
CBA will spend the next fortnight consulting with an unknown number of technology workers whose roles are being reviewed. The Finance Sector Union (FSU) put…
Case study: NGM Group plots next steps for better agent experience – Emerging Tech
Newcastle Greater Mutual (NGM) Group plans to expand its AI capabilities in 2025, following a contact centre overhaul. The overhaul saw the group create an…
P&N Group takes “conservative” AI approach for its customer and staff experience – Emerging Tech – Financial Services
P&N Group is taking a “conservative approach” to AI applications as it evaluates the potential introduction of AI-powered agents to aid customer and staff experience.…
Gov lays down procurement criteria for ‘Australian businesses’ – Cloud – Hardware – Software
The government has for the first time drawn up an official definition of an Australian business as part of new federal procurement guidance. To qualify…
Cloud transformation is complicating security compliance – for the better – Partner Content – Security
Regulators’ increasing focus on cybersecurity is forcing executives and board members to implement and demonstrate robust security practices – but with cloud migrations significantly complicating…
Teachers Mutual Bank appoints new CIO – Training & Development – Financial Services
Teachers Mutual Bank Limited (TMBL) has appointed former Australian Securities Exchange (ASX) technology leader Dan Chesterman as its new CIO. Dan Chesterman He is set…
Google reports scale of complaints about AI deepfake terrorism content to Australian regulator – Software
Google has informed Australian authorities it received more than 250 complaints globally over nearly a year that its artificial intelligence software was used to make…
US indicts slew of alleged Chinese hackers – Security
The US has announced indictments against a slew of alleged Chinese hackers, sanctioned a Chinese tech company and offered a US$10 million ($15.8 million) bounty…
Qld Transport plans mainframe shift as CITEC ends support – Cloud – Software
Queensland’s Department of Transport and Main Roads is once again planning a path off its mainframe environment, this time hastened by the discontinuation of key…
Optus: Enabling employees to work from anywhere – Partner Content
The workplace is transforming, with mobility at its core. Once seen as a convenience, mobile technology is now a strategic enabler of productivity, customer experience,…
Cybersecurity in healthcare: practical actions to minimise exposure to cyber threats – Partner Content
The systems and data of healthcare organisations in Australia are prime targets for malicious actors, with the Australian Signals Directorate noting recently that healthcare and…