QUT elevates student experience – one support query at a time – Partner Content
“We are not doing AI for the sake of it. We’re doing it with purpose.” — James Rail, QUT Hear the entire iTnews podcast with…
Category: ITnews
Prioritise compliance in cloud transformations – Partner Content – Cloud
New technologies like generative AI and automation offer promising new ways of improving operational efficiency, but if you’re working to tap these and other technologies…
Trust and empathy are the future for a more ‘human’ AI in Aussie workplace – Partner Content
“Employees need to understand the role that AI is playing in their working life and in the relationships they have with customers and other employees.”…
AEMO bags $728.1m for core IT uplift – Software – Telco/ISP – Strategy
The Australian Energy Market Operator (AEMO) is to receive $728.1 million to upgrade its core digital systems over the next five years. The funding, revealed…
Mind the gap – How Salesforce is building an AI bridge for Australian businesses – Partner Content
“We asked Australian workers what percentage of their time they spend on manual and repetitive tasks, and they said 40 per cent so, even if…
‘Most agencies’ onboarded in NSW $200m ERP rollout – Cloud – Software
The NSW government has transitioned 60,000 users to its new SAP system following a massive consolidation program costing almost $200 million. The new enterprise resource…
Petbarn uses AI tool to answer questions, recommend products – Marketing
Pet care retailer Petbarn is offering a generative AI tool to “pet parents” that can dispense “vet-approved advice” when its stores and vet clinics are…
Gov asked to create universal coverage map for telco services in Australia – Telco/ISP
The government has been asked to compile and maintain an independent map of mobile and broadband service availability and providers, accurate to a “specific location”…
Serbia used Israeli firm’s tech to enable spy campaign, Amnesty says – Security
Serbian officials installed homegrown spyware on the phones of dozens of journalists and activists, Amnesty International said in a report, citing digital forensic evidence and…
Rhode Island hit by data breach – Security
Hundreds of thousands of Rhode Island residents’ personal and bank information, including Social Security numbers, were very likely hacked by an international cybercriminal group asking…
Meta settles with Australia’s privacy watchdog over Cambridge Analytica – Security – Software
Meta Platforms has agreed to a $50 million settlement, Australia’s privacy watchdog said, closing long-drawn, expensive legal proceedings for the Facebook parent over the Cambridge…
Intergy Consulting and MediBetter worked to build AI powered MBS billing optimisation solutions for GPs on Microsoft Azure – Partner Content
Australia’s Medicare Benefits Schedule (MBS) is, on the face of it, a helpful system that provides healthcare providers with government financial assistance towards a range…