Optus compensated users $1.2m for “lost income” from 2023 outage – Telco/ISP
Optus customers managed to extract $1.2 million in cash and service credits from the telco to compensate for lost income from its 12-hour outage on…
Category: ITnews
Case Study: Western Sydney University uplifts the digital student experience – HR
Western Sydney University (WSU) has undergone a customer experience transformation project with emphasis on personalisation and a digital first student experience. Chief information and digital…
Global Switch Australia to come back under local ownership in $1.94bn deal – Cloud – Hardware
Global Switch Australia is set to be sold to Australian asset manager HMC Capital for almost $1.94 billion. The twin data centres, located adjacent to…
Gov Copilot trial unsettled by usage metrics and unmet expectations – Cloud – Software
Two-thirds of participants in a six-month trial of Microsoft 365 Copilot across the federal government used the tool “a few times a week” or less,…
Chinese influence operation targets US down-ballot races – Security
An army of Chinese-controlled social media bots is attempting to influence voters in Alabama, Texas and Tennessee, while denigrating US Senator Marco Rubio of Florida,…
Wesfarmers Health brings in TCS consultants ahead of IT outsourcing push – Strategy
Wesfarmers Health is to outsource a number of its Australia-based back-office roles, including IT, to India-based Tata Consultancy Services. The Priceline and InstantScript owner has…
Bendigo and Adelaide bank finds its next CISO – Security – Financial Services
Bendigo and Adelaide Bank has appointed ANZ’s Gajan Ananthapavan as its new chief information security officer. Ananthapavan spent the past four years as ANZ’s technology…
Telstra to host IoT State of the Nation event on November 14 – Partner Content
Industry experts and thought leaders will gather to discuss the state of Australia’s Internet of Things (IoT) industry at the Telstra-hosted and Digital Twinning Australia-sponsored IoT…
Gov Copilot trial unsettled by usage and unmet expectation – Cloud – Software
Two-thirds of participants in a six-month trial of Microsoft 365 Copilot across the federal government used the tool “a few times a week” or less,…
Executive Insights Series 3 E03: The resilience reboot – Promoted Content – Security
If resilience is a good half of the art of living, it may also be the smartest half of the cost of business. But what…
TSMC told US of chip in Huawei device – Hardware
Taiwan Semiconductor Manufacturing Company notified the US a couple of weeks ago that one of its chips had been found in a Huawei device after…
Anthropic releases AI to automate mouse clicks for coders – Software
Anthropic, a startup backed by Alphabet and Amazon.com, has released a pair of updated artificial intelligence models, along with a new capability to autonomously perform…