The sales and distribution networks of Australia’s insurance companies are experiencing a range of challenges. These include improving agent productivity, reducing customer churn, ensuring compliance,…
Government agencies could be compelled to allow independent investigators access to their IT systems and devices under a bill designed to prevent a future robodebt…
The European Union has delayed the introduction of a new biometric entry-check system for non-EU citizens, which was due to be introduced on November 10,…
Barbeques Galore has undergone a wide-reaching transformation, including building out its omnichannel capability to enhance in-store and online customer experience. The specialist retailer of barbeques…
Construction firm Laing O’Rourke has restructured its internal training resources, setting up a single central platform that is used by 700 people. Justine Macrae and…
As you read this, your and your team have no doubt used ChatGPT to draft an email or Microsoft CoPilot to organise your calendar. AI…
The US Department of Justice’s (DOJ’s) proposed remedies to break up Google’s search dominance could weaken its main profit engine and stall its advances in…
Leaptel has struck a three-year, $4.5 million agreement with Superloop that will improve backhaul redundancy and reach nationally. The fast-growing retail service provider (RSP) will…
NSW has renewed its whole-of-government agreement with IBM for another three years, adding “enhanced cyber security and privacy terms”. The standing offer arrangement spans software…
The US Federal Trade Commission will require Marriott International and its subsidiary Starwood Hotels & Resorts Worldwide to put in place an information security program…
A bid by the government to shut the door on a future sale of NBN Co could lead to a broader inquiry on the accessibility…
Businesses that have paid ransomware hackers may be forced to report it to the government under proposed cyber security laws introduced to parliament. The Cyber…
