Lion uses GenAI instead of Manila to arrange incident response – Cloud – Software
Beverage maker Lion is using generative AI to recognise and organise the initial response to priority incidents received by its IT support desk, work that…
Category: ITnews
Insta’s AI finds nudes in encrypted DMs – Security
Instagram nudes sent or received by under-18s will be detected and blurred with device-based software able to scan end-to-end encrypted (E2EE) direct messages (DMs). The…
AFP arrests man over alleged creation and sale of ‘Firebird’ RAT – Security
The Australian Federal Police (AFP) has arrested a man for allegedly developing a remote access trojan (RAT) and selling it on a hacking forum. The…
Unlocking AI Success: NTT DATA & Microsoft Lead the Way – Partner Content
Artificial intelligence has enormous potential to reinvent work processes and boost productivity, and organisations can experience many of those benefits today. This was the core…
Exploding data needs and the future for the data centre – Partner Content
The data centre industry isn’t just changing because of advances in technology any more, advances in technology are forcing change upon it. By 2030, we’re…
Finder readies for GenAI adoption after cloud move – Cloud – Software
Comparison service Finder has laid the groundwork for “rapid” generative AI adoption following its migration to Google Cloud in January. Joe Waller, Finder The comparison…
Roku says more than 500,000 accounts impacted in cyberattack – Security
Streaming service provider Roku said it identified a second cyberattack that impacted about 576,000 additional accounts while investigating a breach that affected 15,000 user accounts…
Salesforce in advanced talks to buy Informatica – Software
Salesforce is in advanced talks to acquire Informatica, in the latest sign of increased deal-making in the technology sector. A deal could be announced soon,…
Transport for NSW unveils first enterprise-wide tech strategy – Strategy
Transport for NSW has created its first enterprise-wide technology strategy, incorporating not just customer and operational technology, but also IT for the first time. Sherrie…
Swimming Australia laps up GenAI for ‘non-techie’ coaches – Cloud
Swimming Australia is tapping into generative AI to help its coaches understand data and insights from athletes’ training. Jess Corones from Swimming Australia Ahead of…
Queensland TMR’s tech team seeking CTO – Strategy – Training & Development
Queensland’s Department of Transport and Main Roads is looking for an executive director and chief technology officer (CTO). The CTO role is currently being held…
Going digital to turn contact centres into customer experience centres – Partner Content
Developing a successful contact centre, that customers actually like to use, is something of a black art. It’s important because contact centres are organisations’ front…