Category: ITnews
Commonwealth Bank will keep 45 customer service roles it had earmarked for review after deploying an AI ‘voice bot’, following…
Serco has gone live with a new mobile application aimed at securely connecting its dispersed contractor workforce across Australia. The…
The Department of Parliamentary Services (DPS) is undergoing a leadership transition in its technology division after the resignation of chief…
Cybersecurity contracts are not keeping pace with boards’ needs, according to Bradley Kaine, CEO of Australian managed service provider Kaine Mathrick…
Cybersecurity contracts are not keeping pace with boards’ needs, according to Bradley Kaine, CEO of Australian managed service provider Kaine Mathrick…
The Department of Finance is expecting to save $17 million over the next four years by cutting outsourced IT work….
A billing system replacement at Greater Western Water came unstuck due to go-live pressures and data migration practices, leading to…
A tick-box approach to cybersecurity falls short amid today’s threats and rising operational complexity, Spirit Group chief technology and information…
A tick-box approach to cybersecurity falls short amid today’s threats and rising operational complexity, Spirit Group chief technology and information…
With AI use by organisations in Australia compounding privacy, legal and other risks, iTnews’ sister publication techpartner.news invited opinions from…
In retail, technology has never moved more quickly. But for many IT leaders, speed isn’t the problem – it’s direction….
With recent changes to Australian cybersecurity regulations, iTnews’ sister publication techpartner.news invited cybersecurity providers to nominate spokespeople to share their…