Flight Centre’s Corporate travel division has elevated observability from a technical tool to a strategic platform that supports its productivity and customer experience ambitions. Flight…
A security study has unearthed security concerns for travel electronic subscriber identity modules (eSIMs), showing that many providers route user data through foreign telecommunications networks…
TPG Telecom has revealed that iiNet’s order management system was breached by an unknown attacker who abused legitimate credentials to gain access. The telco said…
Google is facing Federal Court proceedings and a $55 million fine over historical agreements struck with Telstra and Optus to put Google Search on Android…
Insurer IAG is using generative artificial intelligence to assess whether a property requires urgent repairs following a hazard or incident. Willem Paling, second right, at…
Strandbags is undertaking a backend technology overhaul, replacing legacy custom-built platforms with modern software-as-a-service (SaaS) solutions. Recently appointed group chief technology officer John Khoury is…
The Department of Foreign Affairs and Trade (DFAT) has handed Datacom $176 million to continue managing its contact centre services for another five years. The…
Monash University is enlisting Nvidia, Dell and CDC Data Centres to build its MAVERIC artificial intelligence (AI) supercomputer announced back in June. Nvidia GB200 NVL72…
Personal finance Increased competition in financial services and the desire among customers for a more tailored experience has meant personalised digital experience is a critical…
When Google first announced in early 2020 its plans to end support for third party cookies, it quickened a growing movement amongst brands to better…
Helping hands At Seven West Media, AI has become an integral tool for senior graphic designer Jessica Hankinson and her colleagues in their quest to…
Accenture is to buy Australian cybersecurity firm CyberCX in its largest-ever deal in the sector, with the Australian Financial Review valuing the transaction at more…
