US prosecutors say cyber security pros ran cybercrime operation
Prosecutors have accused three American cyber security professionals secretly ran a ransomware operation aimed at shaking down companies across the United States. The three people,…
Category: ITnews
Transforming Australian Insurance Operations, Customer Service and Fraud Detection with AI and ML
Australia’s insurance organisations face a perfect storm of tighter regulatory compliance requirements, increasing risk from more frequent and intense weather events, and pressure to upgrade…
Scores of Australian Cisco devices remain BADCANDY infected
More than 150 Australian Cisco routers and switches remain infected with the BADCANDY webshell as of late October 2025, despite patches being available for over…
Westpac Intelligence Layer breaks cover
Westpac has built an “Intelligence Layer” that it will make accessible to the entire bank over the next year. The “intelligence layer” appears to be…
Optus takes on 450 staff to address triple zero crisis
Optus chief Stephen Rue has introduced drastic changes across the telco’s call centre and network management divisions in a bid to address the carrier’s triple…
ACIC launches fingerprint matching into the cloud
Australia’s lead criminal intelligence agency, ACIC, has completed a $40 million project to move its national fingerprint identification system into the cloud. The Australian Criminal Intelligence…
Westpac finishes replanning its Unite tech transformation
Westpac has replanned its Unite technology simplification program, bringing forward some activity and investment while pushing the expected completion date into FY29. Unite is the…
Fair Work Ombudsman quietly shuts critical technologies board
The Fair Work ombudsman has quietly dismantled its Critical Technology Projects Board after fewer than four years in operation. The Office of the Fair Work…
Optus fast-tracks network operations insourcing from Nokia
Optus has revealed that it will accelerate plans bring network functions currently outsourced to Nokia back in-house in response to September’s triple zero outage on…
NSW auditor: ‘extra agency-led AI policies needed’
Artificial intelligence is proliferating in NSW government with 357 different tools found to be in use across 21 of 26 of the state’s largest departments and…
Samsung triple zero firmware issue set to grow as inquiry nears
Samsung phones with firmware settings that stop them making emergency calls are poised to grow in number with iTnews now able to confirm that the…
Suncorp creates a “clear execution roadmap” for agentic AI
Suncorp has commenced “full-scale delivery” of agentic AI into its operations, predicting it will allow the insurer to “completely re-imagine” customer service and claims lodgement…