CBA using facial recognition logins to verify disputed payments
CBA is using facial recognition logins to its banking app to determine whether customers who dispute a transaction did in fact authorise the payment. The…
CBA is using facial recognition logins to its banking app to determine whether customers who dispute a transaction did in fact authorise the payment. The…
Australia’s central bank said on Thursday it was taking another major step toward a wholesale central bank digital currency (CBDC) with a range of industry…
Viva Energy has gone live with a greenfield HR and payroll system powered by Dayforce, enabling it to move off systems run by Coles inside…
Telstra plans to lay off 550 employees as part of an ongoing overhaul of its enterprise business and structural changes across other parts of the…
Victorian electricity distributor Powercor is incorporating multiple AI agents into processes to improve access to information and the work of its contact centre and field…
Microsoft saved more than US$500 million ($765 million) in its call centres alone last year by using artificial intelligence, Bloomberg News reported. The tech giant…
Nvidia-backed Perplexity AI has launched Comet, a new web browser with AI-powered search capabilities, as the startup looks to challenge the dominance of market leader…
Telstra plans to lay off 550 employees as part of an ongoing overhaul of its enterprise business and structural changes across other parts of the…
Microsoft is setting up a co-investment program with Defence that will see the department receive financial support for unspecified “cloud adoption and digital transformation” activities.…
Banking on AI returns One group that has thrown itself enthusiastically into exploring the power of LLMs has been Australia’s banks, who represent prime candidates…
Human considerations While the technical requirements for securing AI systems are significant, many organisations are finding it pays to take a humanistic approach to the…
Creative disruption at scale Despite these challenges, the promise of AI and its ability to drive efficiency and innovation remains compelling enough to encourage organisations…