Internal Communication Gaps Expose Organization to Cyber Attack


The alignment between security teams and executive management is crucial.

However, a significant communication gap within organizations is increasingly becoming vulnerable, exposing them to sophisticated cyber threats.

This issue is highlighted in the 2024 Global CISO Report by Dynatrace, which underscores the challenges and potential risks arising from these internal misalignments.

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The report reveals that 83% of Chief Information Security Officers (CISOs) believe their boards and CEOs need a better understanding of their security posture to effectively assess business risk and compliance requirements. 

From bits and bytes to business risk
From bits and bytes to business risk

This lack of understanding can lead to inadequate preparedness against cyber threats, as strategic decisions may not fully consider the cybersecurity implications.

One of the primary issues is the technical jargon often used by security teams, which can alienate non-technical senior executives.

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The Dynatrace report emphasizes the need for CISOs to translate cybersecurity challenges into business impacts to capture the C-suite’s attention and foster a culture of shared responsibility for security.

Cybersecurity risk and compliance posture
Cybersecurity risk and compliance posture

The Business Impact of Cyber Attacks

Cyber attacks can devastate organizations, from financial losses due to interrupted operations to severe reputational damage if customer data is compromised.

The most common costs and effects of these app security incidents
The most common costs and effects of these app security incidents

The report notes that 72% of organizations have experienced a security incident related to their applications in the past two years, highlighting the critical nature of robust cybersecurity measures.

Strategic Recommendations

To bridge the communication gap, the report suggests several strategies:

  • Enhanced Reporting: Security leaders should refine their reporting mechanisms to provide clear, actionable insights that resonate with the C-suite’s strategic goals.
  • Education and Engagement: Regular workshops and simulations can help demystify cybersecurity for non-technical executives, making them more engaged in decision-making.
  • Unified Security Framework: Adopting a comprehensive security framework that integrates various aspects of cybersecurity can help present a unified view of risks and defenses, making it easier for the board to understand and support necessary measures.

As cyber threats grow more sophisticated, the need for strategic alignment within organizations becomes more critical.

By closing the internal communication gaps, organizations can ensure a more robust defense against cyber threats, protecting their assets and reputation in the digital age.

Dynatrace report serves as a crucial wake-up call for organizations worldwide.

It highlights the urgent need for strategic alignment between security teams and executive management to enhance cybersecurity measures effectively.

As the digital landscape continues to evolve, so must the strategies we employ to protect our most valuable assets from cyber threats.

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