IT Giant Ingram Micro Restores Operations After Ransomware Attack

Ingram Micro Holding Corporation (NYSE: INGM), a global leader in IT distribution and technology solutions, has announced that it has successfully restored operations across all countries and regions following a ransomware attack identified on certain internal systems.

The incident, first disclosed on July 5, 2025, prompted immediate action from the Irvine, California-based company, which proactively took affected systems offline to contain the threat.

Swift Response to Cybersecurity Breach

With the support of leading third-party cybersecurity experts, Ingram Micro launched a thorough investigation, implemented robust mitigation measures, and notified law enforcement to address the unauthorized access.

The company now believes the breach has been contained, with affected systems remediated, although the investigation into the full scope and impacted data remains ongoing.

In the days following the attack, Ingram Micro’s teams worked tirelessly to bring systems back online, prioritizing the security of their IT ecosystem.

The company has implemented additional safeguards and monitoring protocols to protect its network as restoration efforts continue.

As of the latest update, Ingram Micro is fully operational globally, capable of processing and shipping orders received through Electronic Data Interchange (EDI), phone, and email across all business regions, including key markets such as the United States, UK, Germany, France, Italy, Spain, Brazil, India, China, Canada, Singapore, Austria, the Nordics, and its Miami Export business.

Enhanced Security Measures

While subscription orders, renewals, and modifications are being handled centrally via the Unified Support team, some limitations persist with hardware and other technology orders, which are being clarified on a case-by-case basis during order placement.

Ingram Micro has expressed gratitude for the patience and support of its customers and vendor partners during this challenging period, emphasizing the strength of industry relationships that have underpinned their recovery efforts.

This ransomware incident underscores the growing threat of cyberattacks on critical IT infrastructure, even for industry giants like Ingram Micro, which serves nearly 90% of the global population through its vast technology distribution network and AI-powered platform, Ingram Micro Xvantage.

The company’s proactive approach of taking systems offline to prevent further damage and collaborating with cybersecurity experts demonstrates a commitment to safeguarding not only its operations but also the trust of its business-to-business technology partners.

As restoration progresses, Ingram Micro continues to communicate updates transparently, ensuring stakeholders are informed about the status of service recovery and any remaining limitations.

The company’s ability to resume transactional capabilities, including hardware orders in the U.S. and subscription services worldwide, signals a strong recovery trajectory, bolstered by enhanced security protocols designed to prevent future incidents.

While challenges remain, Ingram Micro’s response sets a benchmark for crisis management in the tech sector, reflecting resilience and a customer-centric focus amid adversity.

Investors and industry observers will likely monitor the ongoing investigation’s findings for insights into the broader implications of such cybersecurity threats on global IT supply chains.

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