Small Businesses Should Enhance Their Cyber Defenses


In a recent revelation, law enforcement figures have highlighted a concerning rise in cyber attacks targeting small businesses. The City of London Police reported 1,227 incidents in 2022, which experts believe represents only a fraction of the true scale of the problem.

The most prevalent threats include business email compromise, ransomware, phone hacking, and insider threats.

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These figures coincide with the launch of the latest phase of the National Cyber Security Centre’s (NCSC) Cyber Aware campaign.

The NCSC, a division of GCHQ, is urging small businesses to enhance their cybersecurity measures by utilizing newly developed tools designed to protect against such threats.

The NCSC has introduced two key tools aimed at helping small businesses, microbusinesses, and sole traders safeguard their online operations:

  1. Cyber Action Plan: A quick, 5-minute online questionnaire that helps businesses identify necessary steps to improve their cybersecurity. This tool is designed to be accessible and actionable, providing a tailored plan for each business.
  2. Check Your Cyber Security Feature: This new feature is crafted for small organizations, including schools and charities, enabling non-technical users to pinpoint and resolve cybersecurity issues. It is part of the NCSC’s broader initiative to make cybersecurity more accessible to all businesses, regardless of technical expertise.

According to Lindy Cameron, CEO of the NCSC, small businesses are a crucial part of the UK economy but remain attractive targets for cybercriminals.

“These new figures are likely to be only the tip of the iceberg,” Cameron stated, emphasizing the potential for these threats to severely disrupt business operations.

The NCSC is also promoting its bespoke Active Cyber Defence tools, which significantly reduce the risk of falling victim to cyber attacks.

These tools are part of a comprehensive strategy to protect small businesses from the evolving threat landscape.

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Real-World Impact: The Case of Snow Windows

A poignant example of the impact of cyber attacks on small businesses is the case of Snow Windows, a company specializing in festive window designs.

In 2021, the business fell victim to an email phishing attack that compromised its Instagram account, leading to a ransom demand and significant disruption.

Keri Ackling, co-owner of Snow Windows, recounted the ordeal: “You work so long and so hard to build up social media pages and grow your following, and everything had just gone.”

The attack not only wiped their Instagram posts but also affected their Facebook account, which remains partially impaired.

Despite the challenges, Ackling and her husband refused to pay the ransom and eventually regained control of their Instagram account after a public campaign.

However, the ongoing issues with their Facebook account highlight the lasting impact such attacks can have on small businesses.

The NCSC’s initiative underscores the urgent need for small businesses to take proactive steps in securing their digital assets.

By leveraging the NCSC Cyber Action Plan and Check Your Cyber Security tools, businesses can better protect themselves against the growing array of cyber threats.

As cybercriminals continue to target small enterprises, these measures could be crucial in preventing potentially devastating consequences.

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