Orica brings GenAI to its IT service desk – Cloud – Software
Orica has emerged as an early adopter of generative AI in ServiceNow to deflect IT service desk inquiries to chatbots and self-service, one of 35…
Category: ITnews
Huawei Technologies seeks dismissal of US criminal charges – Networking
Huawei Technologies asked a US judge to dismiss much of a federal indictment accusing the Chinese telecommunications company of trying to steal technology secrets from…
ESSSuper takes on tech outsourcer Iress in contract dispute – Financial Services – Software
Emergency Services & State Super (ESSSuper) has filed a civil suit against financial services software maker and service provider Iress, alleging contractual breaches, “loss and…
Data centre operator iseek bought for $400m – Cloud – Hardware – Storage
Data centre operator iseek is set to be acquired by asset manager HMC Capital for $400 million. iseek data centre, Brisbane I-Drone iseek has a…
Powerlink Queensland is re-platforming its SAP system – Cloud – Software
Powerlink Queensland is re-platforming its SAP system from its own Azure instance to the vendor’s managed cloud infrastructure, the latest in a series of upgrades…
Seven percent of ANZ code in past six months generated by AI – Software – Financial Services
More than seven percent of ANZ Banking Group’s code was written by artificial intelligence in the last six months, according to CEO Shayne Elliott. Shayne…
US ordered TSMC to halt chip shipments to China – Hardware
The US ordered Taiwan Semiconductor Manufacturing Co to halt shipments of advanced chips to Chinese customers that are often used in artificial intelligence applications starting…
Priceline deploys platform to raise local profile of its pharmacies – Marketing
Priceline has overhauled the way it provides local area marketing support to its network of franchised pharmacies as well as to owned stores that want…
Australian Border Force hit by SmartGate kiosk outage – Software
Australia’s immigration SmartGates went down for several hours today after an outage hit the Australian Border Force’s (ABF) kiosk systems. International airports, including Sydney, Melbourne and…
Australian Border Force faces SmartGate kiosks outage – Software
The Australian Border Force (ABF) is dealing with an outage impacting its SmartGate kiosks for passengers travelling internationally. The agency posted on X that it is “aware…
The Critical Relationship Between CPS 230 and SaaS Security – Partner Content
Time is running out for Australian financial institutions to meet a critical regulatory deadline. Australian financial service providers are rapidly moving to comply with the…
Optus penalised $12m for Triple Zero failures – Telco/ISP
Optus and its subsidiaries were penalised $12 million for Triple Zero call failures during its major outage a year ago, as well as for not…