Telstra’s AI bid to nip customer complaints in the bud
Telstra is using agentic AI to interrogate its customer data in a bid to ease pressure on its frontline call centre operations. The carrier revealed…
Category: ITnews
Checkmarx-style supply chain attack hits password manager Bitwarden
A malicious version of the Bitwarden command-line interface (CLI) password manager was briefly distributed via the Node package manager (npm), as part of a widening…
Guzman y Gomez cooks up plan for agentic kitchens
Mexican-themed fast food chain Guzman y Gomez is rolling out new retail hardware across its 225 restaurants in Australia to incorporate agentic AI into its…
BoQ looks to legacy decommissioning as core consolidation gains pace
Bank of Queensland is “80-to-85 percent” through migrating customers off the legacy Me Bank core to a new Temenos-based core under a long-running transformation, with…
ANZ Banking Group names acting CISO
ANZ Banking Group’s chief information security officer of almost three years Dr Maria Milosavljevic has retired, with an interim security chief now in place. Milosavljevic…
Microsoft to integrate Anthropic’s Mythos into its security development program
Microsoft plans to embed advanced artificial intelligence models, including Anthropic’s Claude Mythos Preview, into its secure coding framework, as the company steps up its cyber…
Meta to start capturing employee mouse movements, keystrokes
Meta is installing new tracking software on US-based employees’ computers to capture mouse movements, clicks and keystrokes for use in training its artificial intelligence models,…
2Apply raked for ‘dark patterns’ used to snare renters’ data
Australian rental technology platform 2Apply collected excessive personal information from prospective tenants and used harmful “dark patterns” to pressure renters into upload more information than…
TAL prioritises data and AI with “largest-ever technology deal”
Australian life insurer TAL is set to consolidate its data in Azure and build a suite of AI tools in close collaboration with Microsoft. TAL…
Australia’s Syenta raises US$26 million to ease AI chip bottleneck
Syenta, an Australian semiconductor technology startup, said that it has raised $26 million ($36 million) for a new manufacturing technique that could help ease persistent…
Security firm releases 114m-record dataset built from live enterprise attack traffic
US-New Zealand based security vendor WitFoo has made freely available a large-scale labelled cyber security dataset, derived from security operations centre (SOC) signals and events,…
Telstra, Optus, TPG say UOMO devised with unrealistic expectations
Telstra, Optus and TPG have told parliament that the federal government’s new universal mobile service obligation (UOMO) bill is built on unrealistic expectations about the…