Nicky Jackson Colaco, Roblox’s vice-president and global head of public policy, announced the changes in a press conference in Jakarta, describing them among the strictest that the company has implemented anywhere in the world.
She said the company has introduced tailored, age-based accounts in Indonesia: Roblox Kids for ages 5 to 12 with no chat features and Roblox Select for ages 13 to 15, with chat features limited to parents or approved family and friends.
The roll-out involves automatically transitioning the 23 million accounts that identified as belonging to users under 16 by implementing age verification through facial scanning.
“Any user in Indonesia who has not used that tool, who has no facial age estimated, will be automatically placed in a Roblox Kids account and will not have access to chat,” the Roblox executive said.
The age verification tool requires players to take a video selfie that will be used to estimate their age. Jackson Colaco said the data would be immediately deleted. “We don’t keep anything,” she said.

